I am trying move from tracking support time from a Project to a Workspace with associated Tickets but I am not getting the results I am expecting to see. Check out the images attached.
The standard actual hours report correctly displays the Workspace, "TuftsProjects Support & Admin" - green checks. Side note that the Project with "Administration" spelled out is the previous Project I am tracking this time against. Just focus on my highlights.
However, looking at my custom built actual hours report, Project/Workspace is missing - red Xs. Am I missing something to get this to display as expected?
I need this to show in the custom reports because we use these over the standard reports.