Root-level service categories created via TDClient are not accessible via TDClient

To reproduce:
1. Go to TDClient to Services with a user that has access to create service categories
2. Go to services to the "root" (i.e. not in any category, /TDClient/Requests/ServiceCatalog URL)
3. Add category via "Add category" button

Expected results: you see the category
Actual results: you do not see the category

The category does not seem to show up until you add a service to the category. When you create a sub-category of an existing category though everything works fine.

Tags service-catalog service-categories service
Asked by John Borwick on Wed 6/29/16 11:08 AM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Wed 6/29/16 11:09 AM

Hi John,

The service catalog is supposed to work in the manner you have described at this time. Categories will not appear until they have at least one visible child item such as a service or a sub-category. This is to prevent users of your service catalog from reaching dead-end paths.

I hope this has explained why categories without content are not visible. If you have any further questions please let me know.

Sincerely,
Mark Sayers
TeamDynamix

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