Restricting who can add/update categories in the Questions and Knowledge Base areas

We have started using the Knowledge Base and Questions functionality and right now ANYONE can add a category or change an existing one.  Where do you limit who can do that?

Tags knowledge-base restrict permissions
Asked by Barbara Wilson on Tue 6/7/16 2:34 PM
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Answer (1)

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Mark Sayers Tue 6/7/16 3:56 PM

Hi Barbara,

You can manage those permissions in TDAdmin under Roles>Security Roles>[select your role] then look for the Knowledge Base and Questions sections of permissions. You can adjust these as needed for users of that security role. After you make changes, they will take effect upon the users' next log on (after they've logged out of the system and are now logging in again).

I hope this helps. If you have any further questions please let me know.

Mark Sayers

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