How to search for only tickets with attachments
Is there a way to search only for tickets with attachments? I don't see a filtering option that would refer to attachments existing on a ticket.
David Durling
Asked by David Durling
on Fri 3/25/16 9:31 AM
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Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Fri 3/25/16 9:54 AM
Hi David,
You are correct there is not a way from the TDNext Ticketing application to search for only tickets that have attachments. We can create an enhancement request on your behalf to ask that this be added as a search filter, or you can submit it persionally using our enhancement request service.
If you have any questions, please let me know.
Sincerely,
Mark Sayers
TeamDynamix
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