The ticket and task ID's can be found right under the title of the task or ticket on that item's detail page. To search for a ticket with the ticket ID, you can click on the ticketing application that ticket belongs to and use the search input in the top, right corner of that page. The placeholder text of the search reads, "Ticket ID". You just have to press enter once you've typed in your ticket ID, and the search will open that ticket in a separate window. It is currently not possible to search for a task by ID unless that task has been converted to a ticket. I hope this helps. If you have any other questions or concerns, let us know.