Variables in Templates

I'm trying to make templates/schedules in TD.

Can TD understand or use variables?

I'm trying to schedule a ticket and I would like the Month and Date to be stamped in the ticket's Subject and Body.

Is this possible?  If so, what are the possible variables.

This beats having to be editing the Case each time.

Thank you


Tags variables
Asked by Carlos Lugo on Tue 6/23/15 10:01 AM
Sign In to leave feedback or contribute an answer

Answer (1)

Drake Sigler Wed 6/24/15 9:14 AM

Hi Carlos,

Unfortunately we do not currently support ticket template variables. If you like I can add this as an enhancement request to our feature backlog. Would this help?


TeamDynamix Support

0 of 1 users found this helpful.