Restricting Services to a Group
Hello, I'd like to get more information about configuring the visibility of a service in the service catalog. This relates to the question posed here: https://solutions.teamdynamix.com/TDClient/Forums/Questions/Details?ID=101685. The answer stated "You can configure visibility of these services either on a white- or blacklist basis for a selected list of groups."
The only visibility option I see when setting up a service catalog category or service is "public". Can you point me to where I can configure the service to be available to a group?
Thanks!
Answers (4)
You'll see this as you set up the service on the client side. ubalt.teamdynamix.com/TDClient most likely.
AHA! There it is. Thank you Greg. I'd watched two service catalog videos on community and searched and couldn't find that anywhere. I stopped poking on the client side when I didn't see that option for a category.
Thanks for pointing me in the right direction!
Greg, I'm looking in Admin > Service Catalog, both Categories and Services. We have nothing for permissions in either of those screens. Not when creating a new one or editing.
Could you be confusing knowledge base articles with services? In the service area, there is a "permissions" section where you can select groups and then either " (white list) or "Allow all individuals to use this service EXCEPT the associated groups below" (black list) them.