Is there a way to remove short description from the top of a request form in services app?

ON all of my services short descriptions I have wording such as this "Please click "Computer Lab Software Request" above to learn more about this service."  I thought it was good so it would direct people to learn more by clicking on the service name.  Unfortunately it also shows up at the top of the Request form and could be misleading because the user might click back to the Service and that could be frustrating.  Before I go through and re word everything, is there a simpler way to remove the short description from the top of the request form?  There is no real benefit to having it there in my case.

Thanks

Asked by Richard Musal on Sun 11/23/14 10:17 AM
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Answers (4)

This answer has been marked as the accepted answer
Phil Curl Mon 11/24/14 9:25 AM

Hi Richard,

Unfortunately there is no way to bulk edit the short descriptions for services. The only way to edit these descriptions will be editing each one individually. The short descriptions were intended to be a way to allow users to get an understanding of a service at a glance. We don't intend to remove it from the detail page at this time. 

Apologies for the inconvenience and if there's anything else we can do, please let me know.

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Richard Musal Mon 11/24/14 1:56 PM

Sure, why not.  In the meantime I will reword my services.

Thanks

Rich

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Phil Curl Mon 11/24/14 1:33 PM

Hi Richard,

At this time there is no way to hide that description. Our reasoning for having it there is that it allows users to get a final description of a service before they actually use it.

If you'd like, I can enter the ability to hide/show that service description as an enhancement request.

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Richard Musal Mon 11/24/14 1:10 PM

Is there a way to have it not show up at top of the request form?

 

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