Software only in Assets field?
I have created a software request form in TD. Utilizing the Assets/CI field and inputting software items into assets I am able to type the software and have it populate. Unfortunately it also populates other assets as well as what seems to be services. Is there a way that only software would populate?
Is there a better way for me to be doing this?
Answers (2)
We have a lot of software installed so I do not think it would be practical.
I think we will make due with the current setup unless you all have a better implementation idea. I really would like to show it to a TD rep to get advice.
Hi Richard,
Unfortunately we do not currently have a way to pre-filter the lookups added to a form.
How many software options are available? Is it possible to create separate services for each software offering and make a client invisible attribute with the correct software already chosen?