Software only in Assets field?

I have created a software request form in TD.  Utilizing the Assets/CI field and inputting software items into assets I am able to type the software and have it populate. Unfortunately it also populates other assets as well as what seems to be services.  Is there a way that only software would populate?

Is there a better way for me to be doing this?

Asked by Richard Musal on Fri 11/7/14 4:09 PM
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Answers (2)

Richard Musal Fri 11/7/14 6:01 PM

We have a lot of software installed so I do not think it would be practical.

I think we will make due with the current setup unless you all have a better implementation idea.  I really would like to show it to a TD rep to get advice.

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Drake Sigler Fri 11/7/14 5:57 PM

Hi Richard,

Unfortunately we do not currently have a way to pre-filter the lookups added to a form.

How many software options are available? Is it possible to create separate services for each software offering and make a client invisible attribute with the correct software already chosen?

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