Release 9.0 - Are only enterprise users/licenses allowed access to ticketing?
Based on the list of users available to add to a security role (98 out of 180) for a ticketing application, it seems that only "Enterprise" users can use ticketing. Is the correct?
Asked by Nancy Fisher
on Mon 11/3/14 2:16 PM
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Answer (1)
Drake Sigler
Wed 11/5/14 10:58 AM
Hi Nancy,
Enterprise, Technician, and Student Technician licenses have access to Ticketing applications.
Project Manager and Team Member licenses are intended for projects-specific users.
I hope this helps!
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