Right now clients can not login. Once we have that functionality can a client who logged in see a published article?
Here is what we are trying to do. I know you can associate an unpublished article to a service and ticketing users or agents can see it but client can not. Unfortunately if I do not publish it won't come up when the user makes a new incident. I want certain KBAs to show up only for a ticketing user/agent when making a new incident.
Is this possible or is it a new feature request?