Does the requestor get a notification when submitting a ticket from service catalog?

Tags notification requests service-catalog
Asked by Aaron Crane on Fri 9/19/14 5:18 PM Last edited Tue 9/23/14 5:05 PM
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Answer (1)

Matt Eland Tue 9/23/14 5:03 PM

Currently (as of 8.6.2) the requestor does NOT get a notification when doing this, however we are working on a feature for the next version of the product that will allow services to be configured so that the requestor will be notified when creating a ticket using either a form or the default user interface.

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