What is a ticketing group?

Tags ticketing groups responsiblity
Asked by Aaron Crane on Fri 9/19/14 11:50 AM
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Answer (1)

Drake Sigler Fri 9/19/14 11:58 AM

Designating a group as a "ticketing" group allows the group to be displayed in the Groups page in the ticketing application. This provides a convenient way to access group members and see which members are working on which items. Users not part of a ticketing group will still be displayed in the "Other People" section on the groups page. Non-ticketing groups can still be assigned work as normal.

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