Can't Successfully Add a New User

I have tried to add a new user wsstaff for testing.

I have gone to Admin, and added them. Their configuration looks the same as any other PM (I used Jim Burgess as the sample).

When I try to login with this account, I get to the UG SSO page as expected.

I type in the userid and password. Instead of getting logged in, I get redirected to a non UG SSO login page (still url https://uoguelph.teamdynamix.com/TDNext/Login.aspx) and receive the error message:

You do not have permission to access this application.

Any idea what I am doing wrong?

Tags authentication user-creation
Asked by Kent Hoeg on Thu 9/4/14 11:23 AM Last edited Sat 9/6/14 1:19 AM
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Answer (1)

Drake Sigler Thu 9/4/14 11:24 AM Last edited Thu 9/4/14 11:24 AM

Hi Kent,
It looks like that user is provisioned in SSO as "wsstaff", but they are trying to log in as "wsstaff@uoguelph.ca". You will either need to change the auth user name in admin or have them use the correct username.
I hope this helps!
 

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