Can a TDClient user see the feed comments I write on a ticket as a Technician?

Tags client tdclient ticket tickets
Asked by Marcus Demas on Mon 8/25/14 8:41 AM Last edited Mon 8/25/14 9:33 AM
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Answer (1)

Drake Sigler Mon 8/25/14 9:33 AM

Yes and No, This depends on whether or not that comment was marked as private or public by the user who entered in the comment. It is defaulted to private. Therefore, with default settings, the answer is no, but it can be unchecked which thereby makes the answer yes. 

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