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This document outlines the usage of Notification Templates in the TeamDynamix application suite.

Use this article as a starting point for troubleshooting failures to receive email notifications from TeamDynamix.

The Notification step allows a workflow to automatically notify one or more individuals when the step is reached in the workflow.

An example of how to setup a workflow and process to automate the reminder notifications as well automated ticket closure when a client stops being responsive.

Configuring email replies lets TeamDynamix handle people's replies to TeamDynamix notifications. Additionally, the email service can also create new tickets based on rules you set.

This article will provide instructions to create a Group in TeamDynamix.

This article outlines the different types of steps that can be used when building out a ticketing workflow.

Covers optional ticketing tools such as service level agreements, task templates, workflows, and surveys.

A brief introduction to the three core integrations: authentication, the email service, and people imports.