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- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Standard Reports
This how-to article will help Technicians and Managers use the Tickets Count Report to review tickets in TDNext.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Standard Reports
This how-to article helps service desk managers and technicians to report on ticket status changes across a specified date range using TDNext.
- Knowledge Base
- Using the TeamDynamix System
- System Configuration
- Users and Roles
- Users and Customers
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Knowledge Base
- Using the TeamDynamix System
- Ticketing Applications
- Service Level Agreement (Includes Operational Hours)
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your team with the top 20 most commonly requested services in your service catalog.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Knowledge Base
- Using the TeamDynamix System
- Asset Applications
- Imports and Integration
- Asset Discovery
- Data Providers
This concepts article will help admins using the Asset Discovery Service understand what settings TeamDynamix provides for UPnP.
- Knowledge Base
- Using the TeamDynamix System
- Asset Applications
- Imports and Integration
- Asset Discovery
- Data Providers
This concepts article will help admins using the Asset Discovery Service understand what settings TeamDynamix provides for SNMP.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your team with the percentage of Tickets with SLA violations.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your team with the volume of tickets resolved per technician.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your managers with customer satisfaction ratings.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your team with the volume of tickets resolved per technician each day.
- Knowledge Base
- Using the TeamDynamix System
- Asset Applications
- Imports and Integration
- Asset Discovery
This how-to article will help Asset Application administrators to review the results of an asset discovery job using the TDAdmin interface.