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- Knowledge Base
- Using the TeamDynamix System
- API and Web Services
This article describes how to obtain and configure the TeamDynamix User Group Manager utility to watch for and process user group data files against our API.
- Knowledge Base
- Using the TeamDynamix System
- System Configuration
- Users and Roles
- Groups
This article will provide instructions to create a Group in TeamDynamix.
- Knowledge Base
- Using the TeamDynamix System
- Projects and Workspaces
- Using Projects
This article helps TDX administrators administer multiple PPM groups in TDX, and includes a list of PPM related configurations that are most often used by clients.
- Knowledge Base
- Using the TeamDynamix System
- System Configuration
- Users and Roles
- Groups
- Knowledge Base
- Using the TeamDynamix System
- Ticketing Applications
- Entering and Managing Ticket Requests
- Knowledge Base
- Using the TeamDynamix System
- System Configuration
- Users and Roles
- Groups
- Knowledge Base
- Using the TeamDynamix System
- Projects and Workspaces
- Project Plans
- Using the Cardwall
The Backlog Manager allows project managers to view their backlog in TDNext, organize it with an intuitive drag-and-drop interface within their browser, and pull groups of items from the backlog into sprints.
- Knowledge Base
- Using the TeamDynamix System
- Ticketing Applications
- Entering and Managing Ticket Requests
- Knowledge Base
- Using the TeamDynamix System
- Ticketing Applications
- Automation and Workflow
- Ticket Workflows
The Choice step allows a workflow to present a technician with multiple choices in order to progress through a workflow.
- Knowledge Base
- Using the TeamDynamix System
- Ticketing Applications
- Automation and Workflow
- Ticket Workflows
The Approval Step allows a workflow to notify one or more approvers and wait for them to mark the step complete.
- Knowledge Base
- Using the TeamDynamix System
- System Configuration
- Notifications
- Knowledge Base
- Using the TeamDynamix System
- Ticketing Applications
- Entering and Managing Ticket Requests
This article explains the differences between a ticket's primary responsibility, responsibility, and current responsibility.
- Knowledge Base
- Using the TeamDynamix System
- Ticketing Applications
- Ticket Types
This document outlines the use of Type Categories in TeamDynamix ticketing applications.
- Knowledge Base
- Using the TeamDynamix System
- Asset Applications
- Imports and Integration
- Asset Discovery
- Data Providers
This how-to article will help admins to discover assets with the WMI data provider using the Asset Discovery Service.