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- Knowledge Base
- Using the TeamDynamix System
- System Configuration
- Supported Integrations
- Teams Integration
This article describes how to install and configure the Microsoft Teams integration.
- Knowledge Base
- Using the TeamDynamix System
- Projects and Workspaces
- Using Projects
This introduction article will help users to understand the intent of the Private Team which is found in the Projects/Workspaces application in the TDNext interface.
- Knowledge Base
- Using the TeamDynamix System
- System Configuration
- Supported Integrations
- Source Control Integration
A rundown of how to set up Azure DevOps (formerly Visual Studio Team Services/VSTS) to send events to TeamDynamix for the Source Control Integration.
- Knowledge Base
- Using the TeamDynamix System
- System Configuration
- Supported Integrations
- Teams Integration
- Knowledge Base
- Using the TeamDynamix System
- System Configuration
- Supported Integrations
- Teams Integration
- Knowledge Base
- Using the TeamDynamix System
- Projects and Workspaces
- Using Workspaces
- Knowledge Base
- Using the TeamDynamix System
- System Configuration
- Supported Integrations
- Teams Integration
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your team with the volume of tickets resolved per technician each day.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your team with the top 20 most commonly requested services in your service catalog.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your team with the volume of tickets resolved per technician.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your team with the top 5 most common ticket types.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your team with the average ticket response time.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your team with the percentage of Tickets with SLA violations.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your team with the average ticket resolution time.
- Knowledge Base
- Using the TeamDynamix System
- Projects and Workspaces
- Project Sections & Components
- Briefcase
This how-to article will help Project Managers, Team Members and Stakeholders learn more about the project Briefcase using the TDNext interface.