Search193 Results

This article explains the use of Metrics/KPIs when building custom Ticket or Project reports.

This outlines the differences in Project reports created in the Analysis and Projects/Workspaces applications.

This article describes how tickets in an "On Hold" status impact reporting.

This how-to article will help users to use the Top Scored Requests report in TDNext.

This how-to article helps individuals to report on assigned tasks by project members in TDNext.

This how-to article helps service desk managers and technicians to report on ticket status changes across a specified date range using TDNext.

This how-to article will help Technicians and Managers use the Tickets Count Report to review tickets in TDNext.