Search20 Results
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Desktops
A demo of how you might design a technician desktop and suggestions for content
- Knowledge Base
- Using the TeamDynamix System
- System Configuration
- Users and Roles
- Permissions and License Types
This provides an overview of the TeamDynamix applications and the license types that can access them.
- Knowledge Base
- Using the TeamDynamix System
- Conversational AI
- System Configuration
This how-to article will help TeamDynamix administrators to set up the integration to Conversational AI in TDAdmin. The user must have access to TDAdmin.
- Knowledge Base
- Using the TeamDynamix System
- Projects and Workspaces
- Project Sections & Components
- Calendar
This article describes how to create Calendar Feeds in TDNext.
- Knowledge Base
- Using the TeamDynamix System
- Ticketing Applications
- Entering and Managing Ticket Requests
- Knowledge Base
- Using the TeamDynamix System
- API and Web Services
This article describes how to obtain and configure the TeamDynamix People Import utility to watch for and submit people import files to our Web API.
- Knowledge Base
- Using the TeamDynamix System
- Client Portal Applications
- Using the Client Portal Application
This article details common features and customizations of the TDX Client Portal, which provides public-facing content for clients without either TDX accounts or TDNext access.
- Knowledge Base
- Using the TeamDynamix System
- System Configuration
- Users and Roles
- Groups
- Knowledge Base
- Using the TeamDynamix System
- Client Portal Applications
- Service Catalog
This article describes how to create and work with Service Offerings. Service Offerings are a component of a Service, which include their own details, their own form and settings, and their own configuration item and relationships.
- Knowledge Base
- Using the TeamDynamix System
- System Configuration
- Attributes
- Knowledge Base
- Using the TeamDynamix System
- System Configuration
- Attributes
An Overview of Protected Custom Attributes (PCAs) and how to create and manage them as an Administrator.
- Knowledge Base
- Using the TeamDynamix System
- System Configuration
- Authentication
- Single Sign On
- IdP Configuration Examples
This article demonstrates how to configure Azure Active Directory (Azure AD) to allow Single Sign On authentication with TeamDynamix.
- Knowledge Base
- Using the TeamDynamix System
- Client Portal Applications
- Service Catalog
This how-to article will help Administrators define custom attributes for services. Custom attributes enable you to capture additional information about your service catalog, which you can then report on.
- Knowledge Base
- Using the TeamDynamix System
- Ticketing Applications
- Entering and Managing Ticket Requests
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Desktops
Editing desktops within the main TDNext Desktop application.