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This introduction article will help users to understand what fields are visible on a person profile and who can view those fields using TDNext or TDClient.
This introduction article will help technicians to understand the different components of an asset using the TDNext interface.
This how-to article will help TeamDynamix Administrators use TDAdmin to create Custom Attributes for Knowledge Base articles, which can help capture additional information outside of the default fields.
There are multiple ways a technician can submit a ticket (incident, problem, or change request) on behalf of a requester. The following methods are for scenarios where a technician is fielding a phone call or walk up and must document the incident in TeamDynamix.
This article explains the differences between a ticket's primary responsibility, responsibility, and current responsibility.
This outlines how to create/modify Request Forms in the Admin tool.
This introduction article will help administrators and technicians to view and create asset forms using the TDNext or TDAdmin interfaces.
This how-to article will help administrators or Asset/CI app administrators to create forms for Configuration Items using the TDAdmin interface.
This article discusses the creation and modification of forms via TDAdmin