This how-to article will help project request reviewers and project team members to document and manage risks using the Portfolio Planning and Projects applications in TDNext. The user must have the appropriate permissions in the Risk section of their security role in TDAdmin.
The Risks Register gives project request reviewers and project team members the ability to record and manage risks separately from issues. Project risk management usually begins during the request phase and continues throughout the project lifecycle. Project risks entered during the request process in Portfolio Planning remain with the request when it transitions to become a project in the Projects application. The Risks Register was designed to support risk tracking per PMBOK guidelines and terminology.
Organizational Risks help evaluate the risk of the request and project against preset organizational risk categories to help compare organizational risk levels between projects and requests. The Risks Register tracks risks which are specific to the request or project and is not meant for comparison between them.
- In TDNext, navigate to the Risks Register for either a project or a project request:
- To add a risk on an existing project:
- Open the Projects application.
- Click the appropriate Project in the left navigation.
- From the left sub navigation, click Risks Register.
- To add a risk on a project request:
- Open the Portfolio Planning application.
- From the left navigation, click Project Requests.
- Click the appropriate Project Request from the list.
- In the Request Explorer window, click Risks Register in the left navigation.
- Click the +New button.
- Enter a Title.
- Select the risk’s Category from the dropdown.
Common categories include budget, scope, resources, sponsorship, vendor, and technology.
These values are configurable per project or request.
To add a new category, click the + to the right of the Category drop-down menu.
- Select Threat or Opportunity?
Risks can either be threats that are harmful to the project if they are realized or opportunities that help the overall project. Opportunities and threats have different response strategies available to them.
- Select a Response Strategy from the dropdown. Refer to the definitions in the tool tip for details.
- Select a current Status of the risk from the dropdown.
- Fill in the remaining fields, referring to the tool tips for more details.
- Click the Save button.
Understanding the Risk Matrix
The Risk Matrix provides a graphical summary of documented risks according to the probability of the risk occurring and the impact should that happen. Risks are assigned an urgency value based on the probability and impact values entered, and together the three values are used to map the risks into the matrix, where they are represented by a number. If more than one risk has the same values, the number will be greater than one. The numbers are also links to the relevant risk records.
Creating Project Level Risk Categories
To configure risk categories per project or request:
- In TDNext, navigate to the Risks Register.
- To configure risk categories for a project, navigate to Projects > [Project Name] > Risks Register.
- To configure risk categories for a project request, navigate to Portfolio Planning > Project Requests > Request Name > Risks Register.
- Click the Manage Settings button (gear icon) on the right side of the toolbar.
- Select Categories.
- Enter a name for the category in the field and click Save.
Risk categories may also be added during the risk creation process using the plus button next to the category field.
Examples of Risk Categories
Common Risk Categories on Projects and Project Templates include:
- General (provided on all projects "out of the box")
- Budget
- Schedule
- Resource
- Technical
- Vendor
- Priority
Removing the Risks Register from a Project
If a project manager prefers not to use the Risks Register, it can be removed from both the components and sections for a project.
To remove the risk register from a project:
- Navigate to TDNext > Projects > [Project Name] > Risks Register
- Click Manage in the left sub navigation.
- In the Details tab, click the Edit button.
- Under components, un-check the Risks Register checkbox.
- Click Save.
- You may need to click Refresh in the Projects toolbar to see the change.
Searching Risks
Every project request and project Risks Register offers a search capability. Searching allows you to filter and sort risks on a per project or per request basis and save those search settings for future use.
To use the risks search:
- In TDNext, navigate to the Risks Register.
- To search risks for a project, navigate to Projects > [Project Name] > Risks Register.
- To search risks for a project request, navigate to Portfolio Planning > Project Requests > Request Name > Risks Register.
- Click the Filter button (funnel icon) on the right side of the toolbar.
- In the filter sidebar, select the desired filter criteria.
- Click the Apply button.
- To save the search settings for future use, click on the Save Search button in the Risks Register.
Configuring Risk Attributes and Statuses
Administrators who have access to TDAdmin can add or modify Risks Register configurations. These settings apply across all projects and project requests.
Risk attributes are custom, user-defined fields that can be added to capture additional information about risks.
To add risk attributes:
- In TDAdmin, click Projects in the left navigation.
- Select Risks Statuses or Risk Attributes
- Click Risk Attributes in the left navigation.
- Click the +New button.
- In the New Risk Attribute window, enter the name, header text and other details.
- Click the Save button.
- Close the New Risk Attribute window.
- You may need to click Refresh in the Risk Attributes toolbar to see the new risk.
Default risk statuses are provided per the PMBOK standard, or they can be customized. Admins can set the class of each status, and identify which status is the default for newly created risks.
To configure risk statuses:
- In TDAdmin, click Projects in the left navigation.
- Select Risks Statuses or Risk Attributes
- Click Risk Statuses in the left navigation.
- To modify an existing status, click Edit on the right end of the status row and update the status.
- To add a new status, click the +New button.
- To deactivate a status risk click Edit on the status line and then uncheck the Active checkbox.
- Risks with this Status will continue to hold on to these statuses until edited, at which point in time a new status will need to be indicated.