SaaS Upgrade Process for Multi-Tenant Instances
Summary
This article provides an overview of TeamDynamix's standard multi-tenant SaaS release process.
Body
Frequency:
| Patch Release: Every 1-2 Weeks |
| Point Releases: Every 5-6 Months |
| Major Releases: Every 18 Months |
SaaS Client Upgrade Rollout Process:
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At least 4 weeks prior to the release, release notes will be posted to the TeamDynamix Client Portal (Here)
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At least 4 weeks prior to the release, an email will be sent to the primary client contact with release notes and an invitation to live demonstration webinars.
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| At least 2 weeks prior to the release, live demonstration webinars will be held, allowing clients to see forthcoming changes and ask questions. |
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At least 2 weeks prior to the release, the release will be made available to hosted clients via a release preview sandbox. The release preview environment will be a duplication of production data with the new release code.
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| The day a new version of the software is released, an email will be sent to the primary client contact with release notes and a link to the recorded demonstration webinar. |
Details
Details
Article ID:
2212
Created
Fri 8/22/14 4:19 PM
Modified
Mon 1/13/25 5:18 PM