Creating and Configuring Knowledge Stores

A knowledge store is a feature that defines a database in which one or more Knowledge Sets can be stored. Knowledge Stores are the backbone for the Generative AI features in TeamDynamix Conversational A.I.

A default Knowledge store is assigned to each customer by TeamDynamix

TeamDynamix offers customers to connect to the following Vector Databases

1. Azure Cosmos DB (Default provided by TeamDynamix)
2. Azure AI Search
3. Azure Mongo DB
4. Pinecone

Creating Customer Knowledge Store

1. Go to Administration on the Top Navigation
2. Under the AI Knowledge Sets heading select Knowledge Stores
3. In the upper right select the Add Button which will open a dialog
4. Input a Name and Description and select the Type
   1. Depending on the type of Knowledge Store selected, you will have to provide different information (Reference the Table Below)

5. After the information has been input Click Save

Testing your Knowledge Store Connection

1. Go to Administration on the Top Navigation
2. Under the AI Knowledge Sets heading select Knowledge Stores
3. Check the Knowledge Store you want to test the connection of
4. In the upper right select the Test button

A dialog will appear if the connection was successful