1.       If there is a responsible person defined on the ticket, that person will be notified.

2.       If there is a responsible group defined on the ticket, that group will be notified.

3.       If there is a ticket type reviewing user, that reviewing user will be notified.

4.       If there is a ticket type reviewing group, that reviewing group will be notified.

Again, the first rule which applies will be used. It is entirely possible for no rules to apply. Also remember that if the person withdrawing the request has an email address which matches an address from the rule being applied, the withdrawer would not be notified. The system tries not to notify the person taking the action.