Updating an Issue's Status

When a user works on resolving an issue and wishes to record progress against that issue, they will make an entry in the issue's update section. To update an issue's status, the user must:

  1. Enter the Issues module for the appropriate project.
  2. If necessary, modify the search criteria and click the "Apply" button.
  3. Click on the title link of the issue you wish to update from the issues list.
  4. Click on Update (next to the Comment button) at the top right of the Feed section.
  5. The "Update Issue" window will appear. Enter the appropriate status, the hours spent resolving the issue, enter a work date, select a time type, select any project members you would like to directly notify about the issue update, select a text type, fill in your comments in the "Comments" textbox, then click on the Save button.
  6. Your update will be added to the "Feed" section of the issue.
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Article ID: 3672
Tue 2/3/15 11:53 AM
Mon 6/29/20 5:29 PM

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