Ticket Performance Report

The ticket performance report allows users to see amount of tickets entered by account, the amount of tickets entered by ticket type, and the amount of tickets entered by responsibly user. To view ticket performance, the user must:

  1. Enter a Tickets application.
  2. Click the "Ticket Performance" link in the left navigation bar under Standard Reports.
  3. Clicking the "Run Report" button will run the report on all tickets in the system. To further break this report down, enter any search criteria and click the "Run Report" button.
  4. If you wish to print the report, click the "Print" button after running the report.


Article ID: 3597
Mon 2/2/15 3:59 PM
Thu 12/26/19 3:08 PM