Editing A Ticket

Editing a ticket allows TDNext users to make necessary changes to the main ticket content. In order to edit a ticket, the user must:

  1. Navigate to a Tickets application.
  2. Locate the ticket via provided  filters or searches.
  3. Click on the on the title of the ticket you wish to edit from the tickets list.
  4. Click the Edit button at the top of the page.
  5. Modify ticket information as needed and once complete, click the "Save" button at the top of the window.
0% helpful - 2 reviews


Article ID: 3579
Mon 2/2/15 3:51 PM
Wed 7/1/20 3:19 PM