Viewing Or Saving Ticket Request Attachments

To view or download a ticket request attachment, the user must:

  1. Enter the Client Portal application and go to Services.
  2. Click the Ticket Requests link in the sub-navigation header bar.
  3. If necessary, modify the search criteria and click the "Search" button.
  4. Click on the title link of the ticket request whose attachment you wish to view or download from the ticket requests list.
  5. The screen will display a list of attachments to the ticket request in the "Attachments" section. If you would like to view or download the attachment, click on the attachment title. You will then be prompted to either open (view) or save the attachment.


Article ID: 3568
Mon 2/2/15 3:43 PM
Tue 12/31/19 6:06 PM