Projects Vs. Tickets Report

Summary

This report show project vs. ticket data for the specified date range. This report cannot be run for a date range that is longer than 1 year. The report is driven by any time entered against projects or tickets for the specified date range. Time does not have to be approved or submitted to be included in the report, only entered.

If you choose "Cost Rate" in the "Rate" section, the report will be run for Project and Ticket cost. If you choose "Bill Rate" in the "Rate" section, the report will be run for Project and Ticket revenue.

There are three sections to this report

  • Projects Vs. Tickets
  • Projects
  • Tickets

Project Vs. Tickets

This section will show the following graphs:

  • Project Hours Vs. Ticket Hours Pie Chart - This will show the total project hours versus ticket hours for the specified date range.
  • Project Hours V. Ticket Hours Bar Chart - This will show the project and ticket hours for each month in the specified date range.
  • Project Cost/Revenue Vs. Ticket Cost/Revenue Pie Chart - This will display the total project cost/revenue versus the total ticket cost/revenue for the specified date range, depending on how you run the report.
  • Project Cost/Revenue Vs. Ticket Cost/Revenue Bar Chart - This will display the project and ticket cost/revenue for the specified date range, depending on how you run the report.

Projects

This section will show the following graphs:

  • Project Hours By Account - This will show the total project hours grouped by account for the specified date range.
  • Project Hours By Type - This will show the total project hours grouped by project type for the specified date range.
  • Project Cost/Revenue By Account - This will show the total project cost/revenue grouped by account for the specified date range, depending on how you run the report.
  • Project Cost/Revenue By Type - This will show the total project cost/revenue grouped by project type for the specified date range, depending on how you run the report.

Tickets

This section will show the following graphs:

  • Ticket Hours By Account - This will show the total ticket hours grouped by account for the specified date range.
  • Ticket Hours By Type - This will show the total ticket hours grouped by project type for the specified date range.
  • Ticket Cost/Revenue By Account - This will show the total ticket cost/revenue grouped by account for the specified date range, depending on how you run the report.
  • Ticket Cost/Revenue By Type - This will show the total ticket cost/revenue grouped by ticket type for the specified date range, depending on how you run the report.
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Details

Article ID: 3400
Created
Fri 1/30/15 4:00 PM
Modified
Mon 10/7/19 4:19 PM