How do I enter time for another user?

Summary

It is possible to add time for other users on project tasks, tickets and ticket tasks.

Projects

A user with the security role permission Task > Add time against tasks for other team members and the TDNext, Time & Expense and Projects applications can add time to tasks for other users. Open the task detail window for the desired task. Go to the Work tab. If your permissions are set up properly, the person field will be a dropdown where you can select another user.

Tickets and Ticket Tasks

A user with the security role permission Ticket > Add time for another resource and the TDNext​, Time & Expense and Tickets applications can add time to tickets or ticket tasks for other users.

To add time to a ticket for another user, open a ticket detail window. Go to the T&E tab and click the Add Time button. If your permissions are set up properly, the person field will be a lookup field where you can look up another user.

To add time to a ticket task for another user, open a ticket task detail window. Click the Actual Hours value link. In the window which open, click the Add Time button. In the next window which opens, if your permissions are set up properly, the person field will be a dropdown where you can select another user.

50% helpful - 2 reviews

Details

Article ID: 2057
Created
Fri 7/25/14 5:43 PM
Modified
Fri 6/19/20 1:16 PM