Walking Through the Training Blues
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Transitioning through various leadership within IT Services at Western Kentucky University, our TDX training faced challenges, marred by misconceptions and unclear expectations. Discover the transformative journey of WKU ITS, as we embarked on refining our training program through an innovative blend of the university's LMS resources. This included integrating written materials, engaging visuals, and interactive hands-on sessions to enhance learning outcomes. Join us to see how these strategies reinvigorated our training approach, ensuring a comprehensive learning experience. And, rest assured, there's no final exam to pass for attendees!
Speakers
Charles Plemons
Customer Success Team Lead
Western Kentucky University