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Using the TeamDynamix System
Conversational AI
CAI Channels
Channel Bot Response Type Handling
Channel Bot Response Type Handling
Say Step(Text)
Form
Card
File/URL
Choices
Text with Buttons
Authorization
Custom HTML
Web
Supported
Supported as text
Supported as HTML
Supported
Supported
Supported
Supported
Supported
Email
Supported as text
Supported as linkout, cancel
Supported as HTML
Supported as linkout
Supported as text
Supported as text with optional linkout
Not Supported
Supported as HTML
SMS
Supported as text
Supported as linkout, cancel
Supported as text
Supported as linkout
Supported as text
Supported as text with optional linkout
Not Supported
Supported as text
Teams
Supported as text
Supported as linkout, cancel
Supported as Teams "HeroCard" strucutre
Supported as linkout
Supported as action buttons
Supported as buttons with optional linkout
Not Supported
Supported as markdown conversion
Slack
Supported as text
Supported as linkout, cancel
Supported as Slack "section" block
Supported as linkout
Supported as action buttons
Supported as buttons with optional linkout
Not Supported
Supported as markdown conversion
Facebook
Supported as linkout, cancel
Supported as Facebook "generic" template
Supported as linkout
Supported as action buttons
Supported as buttons with optional linkout
Not Supported
Supported as markdown conversion
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Details
Article ID:
155385
Created
Mon 11/6/23 9:49 AM
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Check out this article I found in the TeamDynamix Solutions Portal knowledge base.<br /><br /><a href="https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=155385">https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=155385</a><br /><br />Channel Bot Response Type Handling<br /><br />Reviews what features are supported for a bot based on the channel