Email Monitors, Replies and Custom SMTP Configuration Overview [Video]

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This video will help TeamDynamix Administrators to configure Email Monitors, Email Replies, and setup Custom SMTP Settings using the TDAdmin interface. The user must have the administrative privileges in TDAdmin.


The video is designed for technical resources to gain introductory knowledge to the TeamDynamix Email Tools usually covered during the Core Integrations Readiness Course, as well as troubleshooting for common issues encountered when configuring. All links mentioned in the video area available in the Related Articles section of this article's sidebar.

Duration ~20 min

Presented by Mark Flores, TeamDynamix Implementation Consultant


  • Purpose of Email Tools (00:41)
  • Email Monitors, including an overview in TDAdmin (01:06)
  • Email Replies including an overview in TDAdmin (05:15)
  • Custom SMTP Configurations, including an overview in TDAdmin (09:23)
  • Pro Tips (12:53)
  • Gotchas and Pitfalls (15:11)
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Article ID: 137430
Wed 9/1/21 11:40 AM
Tue 6/14/22 3:42 PM

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This article describes how to create your TeamDynamix email service account, used by email replies and email monitors.