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Using the TeamDynamix System
Conversational AI
Conversational AI
Create Conversational AI bots across various supported channels. Integrate & automate conversations to reduce support workload & personalize conversations.
Categories (5)
Chatbot Training Course
Knowledge about the C.A.I itself and the content within the course. To see all content, please make sure you're signed in.
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System Configuration
Talks about security permissions, system credentials, and authentication methods
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Live Chat
Getting started with using live chat, adding users, response messages and managing live chat hours
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CAI Channels
Overview & setup information for various channels supported by TDX Conversational AI.
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Implementation Guides
External implementation documentation to guide you as you launch.
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Popular Articles
Understanding Ticket Classifications: The differences between Incident, Major Incident, Problem, Change, Release, and Service Request
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