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TeamDynamix Readiness Course
TeamDynamix Readiness Course
Knowledge about the Readiness Course itself and the content within the course. To see all content, please make sure you're signed in.
Categories (7)
Introduction to TDX
Baseline knowledge about TeamDynamix
Foundations
The essential building blocks of TDX
Core Integrations
SAML authentication setup, bulk user management options, and email integration
Client Portal Overview
Setting up the customer-facing site for submitting requests, browsing the knowledge base, and communicating relevant information to customers
Knowledge Management
How to create and manage KB articles, KB categories, and KB article drafts inside TDX
Service Catalog Management
How to build a Service Catalog within TDX
Ticketing Essentials
The essential configuration of ticket management
Articles (6)
Pinned Article
TDX Readiness Course Syllabus
A description of each module in the TeamDynamix Readiness Course
Pinned Article
TeamDynamix Readiness Course Frequently Asked Questions
Accessing TDX Community, the TDX Client Portal, and Implementation Projects
TeamDynamix Community is TeamDynamix's web site for support and documentation. The Client Portal will let you see the project record that Professional Services uses to track your implementation. This can be used to instruct clients on how to be added to their implementation project.
Adding Issues to Implementation Projects
How to Join Groups in Community
Updating Tasks Assigned to You
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