Resource Manager

Hi, 
I was trying to add a manager to a resource pool, but when I go to search for the person he's not showing up. In fact, when opening the Add manager option, I'm only seeing 10 people in the list. This happens for all the resource pools. I've compared the user's setting with another person who is manager and they are identical. I've looked all over but have a feeling I'm missing a setting somewhere. Any advice is appreciated. Thank you! 

Tags resourcepool resourcemanager
Asked by Ann Edvaldsson on Fri 9/25/20 9:40 PM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Mon 9/28/20 10:05 AM

Hello Ann,

The folks that you want to be a resource pool manager *must* be given access to the Resource Management application before they'll show as an available option to be set as the pool's manager.

Sincerely,
Mark Sayers
Sr Support Consultant, Client Services

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