Creating a Ticketing Application

Creating a ticketing application requires a selection of the require field "Purpose".  Is there a place to add/change/remove the elements on that list so that it more closely aligns with our organizational structure?

Asked by Jack Gallemore on Fri 7/31/20 3:26 PM Last edited Fri 7/31/20 3:26 PM
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Answer (1)

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Mark SayersFri 7/31/20 3:56 PM

Hello Jack,

Unfortunately those are baked-in values that are not configurable at this time.

Sincerely,
Mark Sayers
TDX Application Support

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