403 Forbidden when using web APIs in new application.

I recently built a new application, and essentially mirrored the web service methods in it from another application.

Specifically, these are all ticket status changes. While they work without issue in our IT Tickets application, I recieve the following error when using or testing them in the new one:

403 Forbidden

{"Message":"You do not have access to this application."}

 

Suggesting that the Web Service Auth account does not have permission. Is there a setting somewhere that I'm missing? 

Tags API webapi web-api Forbidden
Asked by Matthew Fechtmeyer on Wed 8/28/19 3:43 PM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Wed 8/28/19 3:47 PM

Hello Matthew,

For the user which you are authenticating into TeamDynamix with to make this API call, did you give that user account access to the new ticket application?

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Hey Mark, that completely slipped me when setting everything up. Gave it access, and everything looks good now. Thanks! - Matthew Fechtmeyer Wed 8/28/19 3:52 PM
You're very welcome! Glad I could help! - Mark Sayers Wed 8/28/19 4:02 PM