Convert Ticket to Project Issue

We had a Problem ticket opened up that really needed to be made into a project. I'm in the process of doing that, but i really need to convert a bunch of child tickets that were created into Issues, but I don't see how to do that. Is there a way?

Tags project ticket issue
Asked by Lucinda Poe on Wed 6/5/19 11:25 AM
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Answers (2)

This answer has been marked as the accepted answer
Mark Sayers Wed 6/5/19 11:34 AM

Hello Lucinda,

So tickets can't currently be converted into Issues, however you *can* certainly convert the child tickets into tasks on the project's Waterfall or Card Wall plan. Would that work?

Sincerely,
Mark Sayers
TD Support

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Lucinda Poe Wed 6/5/19 11:37 AM

Unfortunately no, not and keep it correct to how this project needs to work. Basically there are tasks in place that I could convert except I wanted to make this a project template as it's a project we'll do every semester. I'll just manually do it this time and going forward we have it projected correctly. Thanks for the answer!!

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You're welcome! - Mark Sayers Wed 6/5/19 11:45 AM