Can Workflow branch around a step in the Project Request Workflow
It would be nice to have multiple paths in the Request workflow. We would like all requests end at the step before Approved. We have 5 steps. If we approve at any step, workflow goes to the Approve status where we cannot change anything. We would like to hold requests at the last step before Approval.
Answer (1)
Hi Barrie,
Unfortunately these types of request workflow steps are not supported at this time. These multiple workflow paths can be achieved with Branch workflow steps, which are currently only supported for Ticket Workflows. However, if you would like to change a step so that it does not allow for the request to be approved, uncheck the Approve Request option when editing the step in Admin.
I hope this helps to explain why branch steps are not allowed for project request workflows, as well as how you can prevent step approval from causing requests to be approved. Please let us know if you would like additional clarification or there's anything else we can do for you.
Sincerely,
Jamey Stock
TeamDynamix