Can Workflow branch around a step in the Project Request Workflow

It would be nice to have multiple paths in the Request workflow. We would like all requests end at the step before Approved. We have 5 steps. If we approve at any step, workflow goes to the Approve status where we cannot change anything. We would like to hold requests at the last step before Approval.

Tags approval project-request request workflow workflow-step Tier-2
Asked by Barrie Sutton on Wed 4/20/16 2:25 PM Last edited Wed 4/20/16 3:14 PM
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Answer (1)

This answer has been marked as the accepted answer
Jamey Stock Wed 4/20/16 4:34 PM

Hi Barrie,

Unfortunately these types of request workflow steps are not supported at this time. These multiple workflow paths can be achieved with Branch workflow steps, which are currently only supported for Ticket WorkflowsHowever, if you would like to change a step so that it does not allow for the request to be approved, uncheck the Approve Request option when editing the step in Admin.

I hope this helps to explain why branch steps are not allowed for project request workflows, as well as how you can prevent step approval from causing requests to be approved. Please let us know if you would like additional clarification or there's anything else we can do for you.

Sincerely,
Jamey Stock
TeamDynamix

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