Is there a way to export out the tickets calendar?

An institution might want to build something that monitors TD for maintenance activities that spawn from Change Activity Board meetings, Is there a way that an institution can build something to pull in these Maintenance Activities. maybe via the API to accomplish this? They would probably then take the data and post it on an exchange calendar or Google calendar that everyone could see?

Tags maintenance-activities ticket-calendar Tier-2
Asked by Marcus Demas on Wed 11/11/15 3:53 PM Last edited Mon 3/6/17 9:42 AM
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Answers (3)

This answer has been marked as the accepted answer
Jamey Stock Thu 11/12/15 3:29 PM

Hi Marcus,

The TeamDynamix Ticket Calendar cannot be exported, as this is a canned ticket report. However, you could write a WebAPI script that periodically searches for tickets based on a set of search parameters. The data for these tickets could then be used for posting to an exchange calendar.

However, at this time there is no way to automate this process from within the TeamDynamix tool. Please let us know if you would like additional clarification.

Sincerely,
Jamey Stock
TeamDynamix

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Marcus Demas Mon 3/6/17 9:43 AM

Kara, the answer include all calendars, including Google. 

Essentially, this has been submitted as an enhancement request, but feel free to submit another to add fuel to the fire. I think it could be sent out in the standard calendar format, and then picked up in other calendars, etc. 

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Kara Farmer Mon 3/6/17 9:32 AM

Would you please answer the question as if asked regarding google calendar instead of exchange?

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