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Update Status

Is there a template I can edit for the update status page? I would like to make comment field in either one or all optional.
1 Answer
Michael Rodriguez Last activity on 4/17/2024 10:08:09 AM by Mark Sayers

Project Request Declined Notification - Comments

Hi There, on the "Request Declined" Project Request Notification Template, we include the tag "UpdateText". However, this only puts the default "(Person) declined this project request", and does not include the text entered as comment when decli...
2 Answers
Bill MacKenzie Last activity on 3/19/2024 11:40:02 AM by Bill MacKenzie

Reporting on Comments & Templates

Is it possible to run a report on KB articles with comments or articles/services that use a specific template that we created?
1 Answer
Morgan Cranston Last activity on 1/18/2023 9:31:47 AM by Mark Sayers