Questions
Categories View All Categories
General Questionstime-entry Clear Tag Filter
My Work > My Time Card > trying to enter time against a work space that only has time off time types - getting error no time types found
When entering time via My Work > My Time Card, and selecting the + workspace time link under a workspace that only has time off time types, an error is displayed - You cannot enter time against this item because there are no time types assigne...
2 Answers
Mark Sayers
Last activity on 4/25/2022 1:38:09 PM by Ryan Williams-Cudo
Time tracked to tickets does not get associated with workspace
We are currently trying to run reports to bill out our time for the last quarter (Oct/Nov/Dec). It has been an ongoing and difficult process to determine where time is tracked and where it gets billed to. Currently, when we run a report, we are s...
1 Answer
Mark Sayers
Last activity on 5/1/2018 3:58:43 PM by Mark Sayers
Adding Time functionality issues
Adding Time functionality differences – See attached file - *Add Time
Window – Scenario*
Scenario 1
1. Click My Work Tab
2. Click My Time Card
3. Click the + Workspace Time under any Workspace > This window only
allo...
Window – Scenario*
Scenario 1
1. Click My Work Tab
2. Click My Time Card
3. Click the + Workspace Time under any Workspace > This window only
allo...
1 Answer
Mark Sayers
Last activity on 6/23/2017 3:14:36 PM by Mark Sayers
Entering Time on T&E Tab
The "Task/Activity" column is blank. How is that information entered when adding time to a ticket?
1 Answer
Mark Sayers
Last activity on 3/15/2017 3:26:01 PM by Mark Sayers
Adjusting hours for a resource in their time card
A user has incorrectly attributed their time to the wrong project for the last 6 months. Is there a way to go back and change this on their behalf? Is it possible to make a bulk edit or change to time card data?
Thank you!
Katie
Thank you!
Katie
5 Answers
Katie Ingalls
Last activity on 10/7/2016 9:06:11 AM by Mark Sayers
Changing the Time Type...
TeamDynamix:
Is there a way to change the Time Type for time that was already entered? It looks like the only fields we can change are Hours, Date, and Description.
Thank you,
Chad
Is there a way to change the Time Type for time that was already entered? It looks like the only fields we can change are Hours, Date, and Description.
Thank you,
Chad
1 Answer
Chad Martin
Last activity on 9/7/2016 11:40:44 AM by Mark Sayers
Adding Time...
TeamDynamix:
We have a new user that's trying to enter time (My Work -> My Time Card -> Add Time), but when they go to do so, they see nothing in the dropdowns to select. And, selecting from the dropdowns is required, so they're not ab...
We have a new user that's trying to enter time (My Work -> My Time Card -> Add Time), but when they go to do so, they see nothing in the dropdowns to select. And, selecting from the dropdowns is required, so they're not ab...
1 Answer
Chad Martin
Last activity on 8/25/2016 2:45:05 PM by Mark Sayers
9.4 Preview Environment - Time Tracking on Project Requests
Preview Environment - I am trying to figure out who/how one is able to add time to a request? Does one have to be added as a Resource before the request is submitted? Once the request is submitted, there is no longer access to add a resource, so ...
2 Answers
Cindy Rodriguez
Last activity on 8/12/2016 6:30:12 PM by Peter Mosinskis
Workspace Time Removal
As an administrator, how do I delete workspace time for a user? I submitted as a test and would like to remove, but do not see how to accomplish?
2 Answers
Monica Crawford
Last activity on 10/6/2015 1:16:07 PM by Monica Crawford
adjusting erroneous time entry
I recently received a message from one of our end users stating that they needed to adjust an erroneous time entry that was made against a specific ticket. I dug around in TD as an admin to see if there was a way to do it, and I couldn't come up ...
4 Answers
Chad Martin
Last activity on 8/3/2020 8:24:59 PM by Lucas Friedrichsen
Time and Expense
Our technicians are informing me that when updating a ticket the hours are tracked in the T&E tab, however if time is entered on the T&E tab the comments are not tracked in the feed. We have noticed this behavior for a while and I was cu...
1 Answer
Nate Swanson
Last activity on 9/24/2015 2:28:57 PM by Mark Sayers
How to unapprove previously approved time?
In TDNext, how do I unapprove time that I have previously approved for an employee whose time card I approve?
1 Answer
Peter Mosinskis
Last activity on 5/26/2015 9:07:58 PM by Peter Mosinskis
Do non approved actual hours show up in the workplan under actual hours?
1 Answer
Carmen Villen Puerto
Last activity on 4/23/2015 8:41:56 AM by Drake Sigler
Does all time have to be "Submitted as Final" and approved by manager/pm BEFORE the data is available for use in the Hrs Summary Report?
We are collecting time against time account types to identify how we spend time during our course development process. Users have been quite good at finding multiple ways to enter time against task, i.e. My Work, Time and Expenses, etc.
My ...
My ...
1 Answer
Will Turek
Last activity on 9/15/2014 12:29:33 PM by Drake Sigler
When a project is deactivated, can the resources assigned to tasks which are not completed book time?
1 Answer
Carmen Villen Puerto
Last activity on 9/15/2014 8:42:35 AM by Adam Torres
My time card
In my time card the time account for some assigned tasks doesn't show up when the time account has been assigned (see attached doc).
On top of that when I include a number in the hours field, the system sometimes change the minutes.
For ...
On top of that when I include a number in the hours field, the system sometimes change the minutes.
For ...
1 Answer
Carmen Villen Puerto
Last activity on 9/11/2014 5:07:03 PM by Carmen Villen Puerto
Can't add time to task you are not assigned
I'm not sure if this changed in 8.6 or not, but we just found that if even if we are assigned to a project, we can only add time on the task to which we are specifically assigned. Previously, if we were assigned to a project but not to a specif...
1 Answer
Viki Mueller
Last activity on 9/10/2014 5:23:59 PM by Drake Sigler
IE10 and TD 8.5 - Display issues
We have a user who is on IE10 and using TeamDynamix version 8.5. The Time & Expense application and MyWork application are not showing up as options - either as tabs or from the 'menu' of available TD applications.
He is able to access ...
He is able to access ...
1 Answer
Susan Watts
Last activity on 9/10/2014 5:15:11 PM by Matt Sayers
Can I enter "out of office" time for my project team resources?
As the PM for a variety of Projects, which I am tracking in TD, can I
enter Out of Office time for my team members, or do they have to do this
themselves?
I already have time accounts added to my projects.
enter Out of Office time for my team members, or do they have to do this
themselves?
I already have time accounts added to my projects.
1 Answer
Matteo Becchi
Last activity on 9/4/2014 11:09:23 AM by Adam Torres
Can't delete time entries
In My Time Card, I have several entries that I need to delete as I logged them on the wrong week. I was deleting them, and in the dialog
box that came up saying "Are you sure" there was a check box saying to check to prevent additi...
box that came up saying "Are you sure" there was a check box saying to check to prevent additi...
2 Answers
Viki Mueller
Last activity on 3/28/2023 6:13:53 AM by Georges Kaddoum
Time Report Alerts
There are 2 time report alerts:
1. Time Report is Due
2. Time Report is Overdue
When do these reports get sent out? Is there a way to modify the day/time
they get sent out?
Please advise.
1. Time Report is Due
2. Time Report is Overdue
When do these reports get sent out? Is there a way to modify the day/time
they get sent out?
Please advise.
1 Answer
Michael Abelaj
Last activity on 8/26/2014 5:07:31 PM by Michael Abelaj