Questions

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Make All Checklist Items Required

Hello:
Is there a way to make all items on a checklist required, or if we want a checklist with all items required, would we have to create multiple checklists with singular selections?
Thank you.
1 Answer
Anderson Hanchett Last activity on 3/8/2023 9:30:30 AM by Mark Sayers

Trying to update custom attribute fields on a ticket

Hi all,
I am trying to update a custom attribute that is on a ticket, although I cannot seem to get anything to populate there. I am able to update other fields such as the title with no issues. The way the code is right now it runs with no i...
1 Answer
Brandon Ferrotta Last activity on 2/14/2023 1:23:26 PM by Mark Sayers

Protected custom Person attributes

Is it possible to create custom Person attributes that are Protected?
1 Answer
Anna-Liisa Breit Last activity on 10/13/2022 9:00:32 AM by Mark Sayers

Maximum number of choices in a drop down custom attribute

Hi guys,
What's the maximum number of choices we can have for a drop down custom attribute?
Thanks,
Erin
1 Answer
Erin Tramble Last activity on 2/16/2022 3:51:11 PM by Mark Sayers

Configure security role that can only edit Custom Attributes?

Hi,
We're setting up a new department with its own TDx ticketing application. They have a need to manage the content some of their own custom attributes (think: drop down list options for approved textbooks.) Is there a way to set up a user s...
1 Answer
Erin Tramble Last activity on 2/16/2022 3:50:09 PM by Mark Sayers