Questions

assignment Clear Tag Filter

Resource auto-notification for project plan task assignment

Is there any easy way to auto-notify people when they are assigned to a task in the plan?
1 Answer
Mark Sayers Last activity on 5/1/2018 4:12:50 PM by Mark Sayers

Email Generated tickets are not being assigned

Hello,
As ticket types have had their default responsibility taken off, is there a way to tell the email client to assign a ticket generated to a team within the email monitor client, or to use one of the new forms that has a responsibility f...
7 Answers
William Dowd Last activity on 6/21/2018 4:39:33 PM by Lucinda Poe

Resource Assignment Percentages 9.4 Web Plan Manager

Is it possible to edit resource assignment percentages in the web plan manager in 9.4? Even with the plan checked out I can't seem to change the percentage assignment. I can change it from the desktop plan manger and the changes get saved so I ca...
3 Answers
Andrew Lutzuk Last activity on 9/22/2016 1:32:43 PM by Mark Sayers

Ticketing issue

A team leader is having problems with the following:


When managing tickets under a problem, I cannot:

1. Make a mass change (close, update, etc.) to all the tickets.
2. Cannot edit the table to see who the tickets are assigned to
...
1 Answer
Jeff Chatham Last activity on 5/27/2016 2:58:59 PM by Mark Sayers

Problem Assigning Tasks

We're having issues assigning ticket tasks to a couple users. They have the same security role and permissions as other users in their group, but they do not show up in the assignment list.

Why could that be?
1 Answer
Barbara Herbert Last activity on 9/9/2014 5:24:50 PM by Drake Sigler