Questions

responsiblity Clear Tag Filter

Setting Responsible as Required

We don't want an incident to become 'unassigned', not be associated to a group or technician. I see I can set Responsible as a required field on our Incident form, to eliminate the possibility of having an 'unassigned' incident on creation. But...
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Kathy Holman Last activity on 9/15/2015 10:30:54 AM by Jamey Stock

What is a ticketing group?

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Aaron Crane Last activity on 9/19/2014 11:58:46 AM by Drake Sigler