Questions

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TDNext Asset Importer - Assigning Owner via OrgID

Is there any way to assign the owner through asset import off of a simpler field? It is nearly impossible to generate the format that the importer wants for owner by pulling data from other systems and I'd like to just use the person objects Orga...
1 Answer
Justin Rasmussen Last activity on 2/1/2024 11:38:13 AM by Mark Sayers

Asset Import - multi-value attributes

Can you import an attribute that can have multiple values, e.g.

if so, what's the format of the value in the import file?
2 Answers
David Tod Last activity on 9/15/2023 9:55:39 AM by Mark Sayers

Asset Import

Hello,
Under IT Inventory, I expect to see an option to import assets, however, this option is missing for me. I only have contract import, product model import and vendor import. I don't see an option for asset import. How can I make this op...
1 Answer
Darrell Millar Last activity on 6/12/2023 11:48:44 AM by Mark Sayers

Asset Relationship imports

We are moving from a homegrown system into TDX for Asset Management. The current system supports the use of dependencies at an And/Or level. Or is used for multiple dependencies. What I am wondering is if there is a way for us to use the External...
1 Answer
David Robertson Last activity on 12/15/2022 10:57:40 AM by Mark Sayers

Asset update via Asset Import form- Parent field

I have a user attempting to update multiple Assets using the Asset Import form and we noticed that under the "Parent" field, it will not accept any Name or Service Tag, it will only allow us to use a Serial Number in this field. Is there anyway f...
1 Answer
Tibi Ruiz Last activity on 11/15/2022 9:00:29 AM by Mark Sayers

Bulk Update an Asset Without Changing Status?

Hi,
We recently added a custom attribute to all of our assets, and now we're trying to do a bulk update using the Asset Import xlsx spreadsheet.
However we don't want to alter the 'Status' of the assets, and that seems to be a required fi...
1 Answer
Nathan Ignatz Last activity on 10/7/2022 1:15:05 PM by Mark Sayers

Bulk Asset Import API (Custom Attributes)

Hello,
Following this documentation, here is the payload that I am sending to the /assets/import endpoint:
{
"Items": [
{
"SerialNumber": "ABCDE",
"ExternalID": 1234,
...
1 Answer
Daniel Hammond Last activity on 7/20/2022 10:56:45 AM by Mark Sayers

TDX CMDB import function

I have a report that the TDX CMDB import function on the import setup page issues an error message about Name not being valid. (see attachment)
Note this occurs before a file is given to be imported, just going to the webpage where the import...
1 Answer
Mathew Chandler Last activity on 1/7/2021 2:04:54 PM by Mark Sayers

Asset Importer: Undefined Values

For those fields that may have exsting data in TDX, but are not defined in the Asset Importer file, can the existing data be preserved without being over written?
1 Answer
Tyler Duncan Last activity on 10/7/2020 3:24:42 PM by Mark Sayers

Asset Import: Location Field Parsing

After manually adding a number of assets into our Sandbox, I exported the asset list to Excel. Moving to Prod environment, I tried to import the same spreadsheet into the Assets database using the exported file. However the Location field failed ...
3 Answers
Randy Anderson Last activity on 12/18/2019 12:55:57 PM by Randy Anderson

RE: Can I populate fields for an Asset by doing an Asset Import, or must I do multiple imports if I want all of that data?

This question and answer was originally posted in 2015 by Marcus Demas - I wanted to see if the answer was still applicable?
Can I populate fields for an Asset by doing an Asset Import, or must I do multiple imports if I want all of that ...
2 Answers
John Letarte Last activity on 12/20/2018 11:05:48 AM by John Letarte

SCCM Asset Importer SQL Query - Getting Started

Hi,
Since I don't know much about writing SQL queries, I made a query in SCCM which includes some essential fields we want populated, ran the query in SCCM, and then basically copied it over from SMSProv.log as it translated it from WQL to SQ...
1 Answer
Garrett Blevins Last activity on 11/30/2018 3:38:40 PM by Mark Sayers

Mass Update of Form Associated to Assets

Is it possible through the Import tool or APIs to assign the form associated to each asset? We are creating custom forms for each major asset category (e.g. compute devices, security cameras, network infrastructure, etc.) and it will be labor in...
1 Answer
Gary Young Last activity on 7/13/2018 12:33:19 PM by Mark Sayers

exporting assets/ci's to excel

I would like to export (select) assets/ci's into excel so that the data can be edited to clean it up, and then re-import it back in.
There already exists a means to Import data in, wouldn't it make sense to have an easy way to Export it out t...
3 Answers
ed drouillard Last activity on 5/21/2018 9:04:10 AM by Mark Sayers

Access to import assets

Where is the setting to allow a user to 'Import' assets into the Asset application using the Asset Import Spreadsheet? It's not in Security Roles...
2 Answers
Jeri Schefts Last activity on 7/21/2017 11:58:44 AM by Jeri Schefts

Asset Importer SCCM Import Example XML

Hi Everyone,
I'm working with the Asset Importer to import our computers from SCCM. I was wondering if anyone has an example import configuration file they would be willing to share. I'm having trouble getting the importer talking with our ...
11 Answers
Andrew Huston Last activity on 1/3/2018 3:42:10 PM by Adam Smeets