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KCS: search history available? (No, not that one.)
There is search history available (TDClient > Knowledge Base > Search History) which gives search history only when searching from TDClient > Knowledge Base > Search. At our shop, as part of our KCS process, we have people search for ...
1 Answer
Greg Van De Mark
Last activity on 11/5/2018 9:17:18 AM by Mark Sayers
client search: handling typos
I know there is a concerted effort at TDX to improve searching. One thing that TDX searches don't do now is to return results even if no exact matches occurred. Sites that have this feature allow for positive experiences for users even if the use...
1 Answer
Greg Van De Mark
Last activity on 2/5/2018 1:42:49 PM by Mark Sayers